SmartCab® Corporate is a highly dynamic browser based application that will revolutionize corporate relationships with transportation provider vendors by providing the following key benefits:
Significant savings in transportation expenses
Simplification of corporate and vendor interactions
Efficient and expeditious car order processing
Elimination of unnecessary & time consuming procedures
Significant Savings in Transportation Expenses
Perhaps the most benefit in implementing SmartCab® Corporate for corporate transportation requirements is dollar savings. Reduced expenses are realized by:
Reduction in Phone Calls
SmartCab Corporate application eliminates the need to telephone the transportation vendor by allowing employees to directly place an order through SmartCab Corporate’s browser application. Order status and all other inquiries can easily be resolved from SmartCab Corporate.
Prevention in Billing Over Charges
All specific transportation orders and billing information can be readily accessed and viewed at any given time. If questionable billing charges appear on invoice statements, one can simply access SmartCab Corporate and view the specific transportation voucher, fare, waiting time(s), stops or any other relevant charge.
Dollar Savings for Vendor & Discounts for Corporate Clients
Traditionally, transportation vendors utilize a dispatch system employing many reservation operators, dispatchers, call-back operators and supervisors. SmartCab Corporate significantly eliminates many dispatching personnel thereby presenting an opportunity for the vendor to offer discounts to its high-use corporate customers.
In essence, SmartCab® Corporate represents a complete in-house transportation solutions program by providing efficient resolutions for all aspects in providing corporate transportation services; e.g., dispatching, billing, account management and customer services. SmartCab® Corporate’s billing software complements the core software by providing solutions to many, if not all, related billing requirements and concerns.
Simplification of Corporate & Vendor Interaction
With the development of SmartCab Corporate, the inherent complexities in providing efficient call taking and t billing that have traditionally plagued the industry can now be ameliorated, if not eliminated, through SmartCab Corporate’s applications.
The evolution from a two-way radio system to today’s sophisticated intranet application system has been arduous and costly for an industry with limited resources and venue. Soundview Technologies has played a major role in this transition with its development of SmartCab as the industry’s first user friendly, Windows based dispatch system.
SmartCab Corporate is Soundview Technologies’s latest innovative product in providing “Black Car” transportation solutions and simplifying corporate interaction, such as:
Userfriendly Vendor Interaction
SmartCab Corporate provides employees immediate access to Transportation Service Providers via a standard browser from reservation orders, pick-up instructions, car arrival status (ETA), assigned car, fare info, to billing charges, all of which can be readily viewed and printed within a matter of seconds.
Control & Account Management
SmartCab Corporate is designed to operate under a controlled environment by incorporating a supervisory function within its Administrator Module, thereby providing the necessary corporate tools to enforce corporate policies:
User Access Rights
It permits or restricts accessibility thereby limiting unauthorized access and transportation costs.
Departmental and individual ride summary reports as well as billing and invoicing statements can be viewed and printed on demand by in-house corporate account administrators.
SmartCab® Corporate provides for “template management” by granting varying degrees of access rights and levels to designated departments and individuals. Each template is composed of different rights. Department administrators can delete, modify or add new templates and assign them to either sntire departments or individuals within departments.
Efficient & Expeditious Car Order Processing
When transportation is required, all that is necessary is that the user log on to the appropriate SmartCab® Corporate application and place an order. Within minutes, the assigned vehicle number and estimated time of arrival will be displayed. Once a vehicle is assigned, the passenger can further communicate with the driver by accessing SmartCab® Corporate’s Passenger-Driver Communication feature.
Elimination of Unnecessary & Time Consuming Procedures
SmartCab® Corporate encompasses a complete transportation solution application by incorporating Reservation, Billing, Customer Service and Administration modules. No longer is it necessary to call to order a car, wait for car number, send mail or e-mail for customer service or billing issues. All aspects of transportation status and requirements can now be resolved readily and easily on-line, thereby eliminating call waiting time, delays, and inaccurate billing as well as disputed charges.
SmartCab® Corporate Features
SmartCab® Corporate is equipped with a sophisticated Geo-Data verification module that allows locating and verifying the pick-up address or destination. Based upon the initial user data input, a window displaying a list of probable addresses will appear thereby eliminating additional typing of information. Just scroll and select the desired address. If the typed address is invalid, an alert from SmartCab Corporate will be displayed.
Access to Multiple Vendors
SmartCab Corporate allows simultaneously multiple vendor accessibility, thereby providing greater flexibility and a wider range of vendor selection in supplying corporate transportation.
Multiple Call Distribution Methods
When dealing with multiple transportation vendors, SmartCab Corporate allows transmission of requests ‘Sequentially’ (even distribution of pick-up requests to multiple vendors) or ‘Broadcasting’ (distribution of pickup requests based upon the ‘best estimated time of arrival’ offer).
For specified re-occurring pick-ups, a ‘Standing Order’ can be placed using SmartCab® Corporate’s application whereby a vendor assigned vehicle will be dispatched automatically for the specified pick-up time.
Block a Driver
If your company experiences dissatisfaction with a driver, he/she could be blocked for either one specific employee or for an entire department.
User -Transport Manager Communication
While placing a reservation, users can communicate with the transportation service provider’s manager to address immediate issues.
Complaint / Suggestions
Complaints or suggestions may be communicated directly via SmartCab Corporate’s ‘Customer Service’ feature.
Once a vehicle is assigned to a passenger through SmartCab Corporate, the passenger can communicate with the driver by typing in a designated dialogue text box.
Easy Vouchers for Rides
Once a vehicle is assigned to a passenger, a voucher can be generated and printed detailing all the relative information and then present to the driver.
Vouchers from previous rides can be viewed to resolve any billing dispute or for record retention.
® 2014. Soundview Technologies, LLC.